FAQ

I downloaded my materials from your website but now I can't find them. What do I do?
The materials are downloaded as ZIP file(s). During the download process, you get a chance to specify where you want the files saved (see the downloading instructions). If you do not remember the name of the destination directory, try to locate the file(s) using the operating system's search capabilities.
If you're using Windows:

Open "Explorer"
Go to "Tools" on the toolbar
Highlight "Find", then "Files or Folders"
For "Named" type in the name of the file corresponding to the packet you purchased, as specified in the table below.
For "Look in", from the pulldown menu select, "C:" (and any other hard disk drives you might have installed in your computer)
Click on "Find Now"
Highlight and double-click on the correct title to open

If you're using a Mac:

Open "Sherlock"
For "Find" type in the name of the file corresponding to the packet you purchased, as specified in the table below.
Click on the Search icon
Highlight and doubleclick on the correct title to open

Materials	File Name
Student Handbook	mmgsh.zip
Student Handbook (for A4 format paper)	mmgsha4.zip
Packet #1: Alphabet and do-re-mi cards	mmgp1.zip
Packet #1: Alphabet and do-re-mi cards (for A4 format paper)	mmgp1a4.zip
Packet #2: Blue Jello Cards	mmgp2.zip
Packet #2: Blue Jello Cards (for A4 format paper)	mmgp2a4.zip
Packet #3: Slates and Accessories	mmgp3.zip
Packet #3: Slates and Accessories (for A4 format paper)	mmgp3a4.zip
Packet #4: Rhythm Cards	mmgp4.zip
Packet #4: Rhythm Cards (for A4 format paper)	mmgp4a4.zip
Packet #5: Staff Cards	mmgp5.zip
Packet #5: Staff Cards (for A4 format paper)	mmgp5a4.zip
Packet #6: Music Symbol and Tempo Cards	mmgp6.zip
Packet #6: Music Symbol and Tempo Cards (for A4 format paper)	mmgp6a4.zip
Music Theory Games Full Set	mmgtgfs.zip
Music Theory Games Full Set (for A4 format paper)	mmgtgfsa4.zip
Music Theory Games Packet Set	mmgps.zip
Music Theory Games Packet Set (for A4 format paper)	mmgpsa4.zip

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I can't download the materials or they become corrupted during the download. What do I do?
Your troubles may be related to your computer, your Internet Service Provider (ISP) or your connection to the Internet. Here are some suggestions that should help:

Make sure you are using a recent browser version, preferably a 4.x or later version of Netscape or 5.x or later version of Internet Explorer.
If downloading through a firewall or proxy server, contact your system administrator to make sure downloads are allowed through the firewall and that your system is configured properly to allow downloads.
If using a dial-up modem and ISP, contact your ISP's technical support group and explain the problem. Ask for assistance on their end.
Make sure you have plenty of disk space! Allow at least 30 MB of free space.
Wait, then try it again! Intermittent problems happen regularly on the Internet for a variety of reasons.

If you still cannot download your materials, please contact us and we'll find alternate way to get them to you, most likely through e-mail attachments.
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I am a teacher. Can I print materials for all my students?
Whenever possible, encourage your students to purchase and prepare their own materials and bring them to lessons and classes. If this is not possible, contact us so we can work out a package price for you in order to have multiple sets for your students.
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I am a teacher and I would like to buy materials for the entire school. Can I get a discount?
Definitely. Just tell us what you want and how many you want. Ideally each student should have his or her own materials, but in many cases two to three students can share materials and work together to learn and play games.
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Can I print materials for my cousin?
We encourage your cousin to visit musicmindgames.com, purchase his or her own materials and get on our list for free updates.
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Materials and Preparation

What are the materials that I should start with?
If you're working with beginners, your first lessons could use the alphabet critters, blue jello cards 101 and the grand staff slate 1 with some magic notes and wands.
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This looks too hard for me to do, but I think it's really neat. Any suggestions?
How about beginning with one packet? An easy (and very useful) one is Packet #2: Blue Jello Cards. After reading the instructions, print just a few pages on regular paper. This will take you through the steps involved. If you think you can manage it, buy card stock the next time you're out doing errands and print a "real" set of cards. The Course Booklet will tell you the words to use for the various symbols. (Tip: You can read the booklet without printing it.) Then show the cards to your students. If you already have the book Music Mind Games, you will find some suggestions in there, too.
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How long does it take to prepare all the materials?
This depends on various factors, i.e. if you do this yourself or take it to a printer, if you already have paper, if you need to run out and get new ink cartridges, if you and that printer on your desk are on friendly terms, if you have access to a paper cutter and if you laminate your materials. Figure one hour if you want to print and cut a few sets of different cards to twelve hours or more to do it all. Remember to take your time and read the directions carefully. That will certainly save you time in the long run.
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How complicated is it to prepare the materials?
It is not complicated at all. We've invested a lot of time in creating good instructions and the process has been repeatedly tested by lots of teachers.
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What supplies do I need to prepare the materials?
We have put together Shopping Suggestions to help you choose the best paper for printing your materials. These have worked best for teachers so far, but feel free to experiment. If you find better alternatives, please let us know.
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Can I print in B&W?
Yes. The materials were designed to be printed either in color or in black and white. Printing them in B&W could be more economical.
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Where will I find the supplies?
All the supplies you need to prepare your materials can be found at most office supply stores.
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Do I need any special software to prepare the materials?
No. The materials come in the PDF format, all you need to view and print them is the free Adobe® Acrobat Reader®. Most computers have it installed already. If that's not your case, just follow the Adobe link to install the reader.
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Should I use a commercial printer to produce my materials?
The materials can be easily produced using a home computer and an inexpensive color printer. If you're not up to it or you think you need some help, take your packet files to a commercial printer. They will be glad to help.
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Can I save money by not laminating my materials?
In the short run, yes. And if your materials won't get that much use, they will be fine not laminated. Actually, Michiko has used her MMG materials (from Warner Bros.) for years without laminating them and they're okay. However, lamination will protect them for the long term.
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I'm having trouble producing my materials. How can I get some help?
Please read the directions again, carefully. If you still have questions, please contact us.
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