Customer Support

These materials are ordered and delivered online only. Make sure you read and understand the downloading instructions.

When you see an item online you want, make sure it is the right version for the type of paper you will use to print your materials ("letter" or "A4"). Click the "Add to Cart" button, then follow the steps to "Checkout" or "Continue Shopping".

When you checkout, you will be first asked for your shipping information: name, country of residence and state (if in the USA). This information is collected for the purpose of calculating any sales tax that might apply. All the items sold on this website are immediately downloadable at the end of the checkout process, therefore there is no shipping involved.

Next you will be asked about your credit card information. Please fill out this portion carefully since mistakes might affect your ability to finish the transaction. At this point any applicable sales tax will be shown in the order total. Click on "Continue".

Please review all information for accuracy before clicking "Send Order." If you need to change or correct anything, go back to the previous pages and make the necessary changes and restart the checkout process.

Once you've submitted your order, you cannot change it or cancel it. The items that you ordered are availabe for download by clicking on the red "Download Now" buttons. Make sure you dowload and save all the items you purchased. If you are having trouble with the download process, please consult the downloading instructions or e-mail us at support@musicmindgames.com for assistance.

musicmindgames.com accepts American Express, Visa and Mastercard. Since all the items on this site are immediately downloadable, your card will be charged as soon as you click the "Place Order" button.

In accordance with regulations of the State of Maryland, applicable sales tax is automatically calculated based on order merchandise value for downloads to residents of Maryland. Downloads to destinations other than Maryland are not charged sales tax.

We are proud of our products and want you to be fully satisfied. If for any reason you are not satisfied with the materials, please contact us. If we cannot resolve the problem, we will refund the purchase price of your materials.